Client Reviews
Read what people are saying about us on Google.
See also: Business Client Case Studies
KIM is amazing she always provide good services ❤️. GTM is the best 👏
Response from the owner:Kathy, we are delighted to hear that Kim is providing the superior service we strive for with all our clients. Thank you very much for the kind words and your business!
Always a quick response to my questions and requests for assistance. Our representative Christina is always very polite and knowledgeable helping us quickly to address questions and changes when needed. We highly recommend using GTM payroll services as they make payroll less time consuming and simple for our company.
Response from the owner:Thanks, Patricia!
Christina McGhee is great! She is professional, very responsive and easy to work with. Anytime we have a question or request, she addresses them immediately and accurately. Appreciate all you do for us!
Response from the owner:Michael, we are so glad to hear that Christina has provided you with the superior level of responsive service we strive for with every client. Thank you very much for the kind words and for your business!
Anytime I have had a question regarding my line of work or about payroll issues, GTM’s support line, chat, and articles have helped me to better understand and manage everything. They are up to date on all laws and regulations and they run a smooth seamless business. I appreciate them very much!
Response from the owner:Jennifer, we are grateful to hear that our service team has shown their knowledge and expertise and helped you understand everything. We appreciate you as well - thank you very much for the kind words!
The GTM Staff are down to earth, caring people, who you can tell altruistically want to assist and guide their clients. Christina and Kim have been extremely helpful and patient as I learn the new system. I highly suggest using GTM if you are in the neighborhood for a local Payroll company.
Response from the owner:Meghan, we are delighted to hear that Christina, Kim, and the GTM team have been so helpful. We truly appreciate the kind words and your business!
Jan Turlick represents this company extremely well. She listens, she is compassionate, patient, and very professional. I truly appreciated her great service.
Response from the owner:Katrina, we are delighted to hear that Jan has provided you with the personal, professional service we strive for with every client. Thank you for the kind words and your business!
GTM has been incredibly helpful. Especially Sarah!!!
Response from the owner:Patricia, thank you for letting us know how happy you are with GTM and Sarah. We're glad she has been helpful to you, and we truly appreciate your business!
Leslie in Customer Service is extraordinarily pleasant, courteous, and helpful.
Response from the owner:Tara, we are so glad to hear that Leslie is providing you with the superior service we give every client. Thank you for the kind words and your business!
GTM has been a great local company to work with for our payroll needs. My account manager, Sarah DeCamp, is super responsive and there to help whenever I need her. I wouldn't hesitate to recommend their services to anyone looking for a new payroll company.
Response from the owner:Joy, it's so great to hear that Sarah has provided you with the superior service you deserve. We truly appreciate the kind words and we thank you for your business!
We used Nicole's services for updating our employee handbook. Nicole was diligent and professional. We cannot recommend her services enough.
Response from the owner:We are delighted to hear that Nicole has provided your business with a compliant, updated handbook. Thank you for trusting your HR services to GTM, and we appreciate the kind words!
I've been using GTM for a number of years now and they have been excellent in all phases of payroll and employee management. Every staff member I've worked with has gone over the top to make sure everything runs smoothly. They are very prompt and thorough whenever I need anything. I would highly recommend GTM for your payroll and HR needs. Top notch.
Response from the owner:Thanks, Eric. We appreciate the trust you place in GTM to manage your payroll.
The entire team at GTM have been so helpful!
Response from the owner:Megan, we appreciate you letting us know how happy you are with the GTM team. Thank you for the kind words!
I emailed my rep Alicia Bailey to help me with a website report. She emailed me back right away with instructions but also a copy of the report, saving me a lot of time which I really appreciated.
Response from the owner:Nicole, thank you for letting us know how responsive and helpful Alicia was. We appreciate the kind words and your business!
We feel lucky to work with GTM because of our amazing HR rep, Nicole Camuti-Pullman. Her insight and experience has proven to be invaluable to our organization. She is professional, compassionate, knowledgeable, and a great communicator—responsive, clear, intelligent, and a true partner in our business.
Response from the owner:Allison, we are delighted to hear that Nicole has provided you with the professional, expert HR consulting that all our HR team members pride themselves on. We appreciate the kind words and your business!
Sarah DeCamp is very good at what she does. On top of the product, willing to help, and kind. I’d stay with GTM only because of her
Response from the owner:Aram, thank you for letting us know how helpful Sarah has been for you. She exemplifies all the excellent qualities of our service team. We appreciate the kind words and your business!
Thank you to Sarah for her professional assistance with our payroll and keeping us on track!
Response from the owner:Lisa, we are glad to hear that Sarah has been so helpful for you. Thank you for the kind words!
GTM Payroll Service is wonderful, Sarah is a life saver, always there to remind me when I forget to post payroll for our employees. I would recommend them to anyone.
Response from the owner:Sue, we appreciate you letting us know that Sarah has provided you with the superior service we strive for with every client. Thank you for the kind words and for the future recommendations!
GTM is quick and efficient. Working with Sarah has been rewarding. She is very knowledgeable about the product and gets back to you right away whenever I have a question. Great job!
Response from the owner:Debbie, we are delighted to hear that Sarah is meeting your needs and providing responsive service for you. Thank you for the kind words and for your business!
I really like working with the team at GTM. Sara is always willing to offer a helping hand when I have questions which is great.
Response from the owner:Helena, we are delighted to hear how helpful Sara was for you! We're so glad she provided you with the detailed, professional service you deserve. Thank you very much for the kind words and for your business!
love the personalized service. Alicia is the best!
Response from the owner:Matthew, we agree that Alicia provides excellent service to all her clients. Thank you for the kind words, we appreciate your business!
We have had nothing but positive experiences working with GTM
Response from the owner:Mike, we are so happy to hear that! Thank you very much for the kind words.
GTM Payroll services has been such a pleasure to work with. Our contact, Alicia, has consistently provided high quality service and responds immediately to any questions or requests. The program is user friendly and easy to process payroll. Thank you Alicia for all that you do for our Company
Response from the owner:William, we are so glad to hear that Alicia is providing you with responsive, superior service, and that you are finding our payroll platform easy to use. Thank you very much for the kind words and for your business!
GTM has streamlined the payroll process for our company. Fast and efficient. They are always a call or email away with help if needed! Our agent Alicia has been flawless!
Response from the owner:Thanks, Sharon. We're pleased you're finding our HCM technology has created efficiencies for your business. And that you can rely on your dedicated account manager.
Alicia Bailey has been so helpful as I navigate my new to me job. She knows exactly where everything is, what terminology is necessary and easily walks me through every step. She is the best!
Response from the owner:UU Saratoga, we are delighted to hear how helpful Alicia's customer service has been. We are glad she's made things easier for you. Thank you for the kind words and for your business!
Alicia has been handling our Payroll for Several years... We appreciate her professionalism
Response from the owner:Daniel, we are glad to know that you are happy with Alicia and the GTM team. Thank you for the kind words!
Great system and team. They have been very helpful and have helped streamline our payroll system. Alicia is amazing and so responsive and helpful.
Response from the owner:Kara, we are delighted to hear that you are finding success with our payroll system, and that Alicia has provided you with excellent service. We truly appreciate the kind words and your business - thank you!
Very professional. Quick to respond. As I needed more features, they were always able to accommodate. Very good price structure. I highly recommend GTM.
Response from the owner:Linnean, we're so glad to hear that you are finding that GTM's prices and service meet your needs, and we appreciate that you'd recommend us. Thank you for the kind words and your business!
Alicia is the best! She has gone above and beyond to help me anytime I reached out. Highly recommend.
Response from the owner:Cara, thank you for letting us know that Alicia is providing you with such helpful service. Going above and beyond is our specialty, so we're glad that's what you're getting. Thank you for the kind words!
Alica Bailey is great to work with. Always responds and always willing to help when I have questions
Response from the owner:Bryan, we're happy to hear that Alicia is providing you with responsive, helpful service - it's one of our specialties! Thank you for the kind words and your business.
GTM is very responsive. They answer all our questions. Their turn around time is quick. We have used them for 16+ years and because of the customer service we receive I would not look to switch.
Response from the owner:Georgette, we're delighted to hear that you are getting the quick, responsive service we strive for with every client, and that it's keeping you loyal to GTM. Thank you for the kind words!
Excellent Service and Support!
We’ve been using GTM for our payroll processing, and it’s been a fantastic experience from start to finish. Their team and my account rep is extremely knowledgeable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. Reports are clear and easy to access, and any questions we have are answered quickly. If you’re looking for a reliable payroll partner who truly cares about your business, I highly recommend them!
We’ve been using GTM for our payroll processing, and it’s been a fantastic experience from start to finish. Their team and my account rep is extremely knowledgeable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. Reports are clear and easy to access, and any questions we have are answered quickly. If you’re looking for a reliable payroll partner who truly cares about your business, I highly recommend them!
Response from the owner:Thank you, Brittany! We appreciate the kind words and trust you place in GTM to manage your payroll. We aim to provide best-in-class HCM technology backed by expert, personal support to create an exceptional client experience.
Alicia has been very helpful with information and reminders when I'm running late with payroll.
Response from the owner:Carolyn, thank you very much for letting us know that you received excellent customer service. We appreciate you!
The entire team at GTM is awesome! I use their payroll, HR and insurance services. GTM is the best thing I have done for my small business. I highly recommend them
Response from the owner:Debra, we are happy to hear that GTM is helping your small business in so many ways. Having your payroll, HR, and insurance all under one roof is definitely a great way to go, and we truly appreciate that you'd recommend us to others. Thank you very much!
Alicia is my contact at GTM and she has been amazingly responsive. I am a small employer who relies on their services for their timeliness, accuracy and professionalism. Alicia has always been very helpful in guiding me to navigate their website because I very rarely need to have to access. I would highly recommend working with GTM to anyone asking about payroll services.
Response from the owner:Scott, it's so great to hear that Alicia is providing you with responsive and helpful service, and that you'd recommend us - it's the best we can ask for, and we appreciate the kind words and your business!
Alicia at GTM is a absolutely amazing. She is very attentive and always responds and take care of our needs. Happy to work with GTM and Alicia.
Response from the owner:Thank you, Vandana! We appreciate the trust you place in GTM to manage your payroll.
I’ve had the pleasure of working with Alicia Bailey at GTM Payroll Services since the launch of our US office, and I can confidently say her professionalism and customer service are truly outstanding. From our first interaction, Alicia was courteous, knowledgeable, and incredibly responsive. She takes the time to listen carefully to concerns, provides clear and accurate guidance, and follows through on every detail—ensuring nothing falls through the cracks.
Response from the owner:Daniel, it's great to hear that your business is growing, and we are so happy that Alicia and the GTM team has contributed to it! Thank you for the kind words and for being a client.
Very good company and they Always do a Great job for us! Alicia Bailey is the BEST!!!!!
Response from the owner:Gary, thank you for letting us know how happy you are with GTM and Alicia. We appreciate the kind words and your business!
Very pleased with the service. Alicia and her colleagues
provide quick and reliable responses to questions.
GTM's automatic payroll procssing makes my life easier
Lary Escott
provide quick and reliable responses to questions.
GTM's automatic payroll procssing makes my life easier
Lary Escott
Response from the owner:Lary, we are glad to hear that Alicia and the GTM team have provided you with responsive and helpful service that has made things easier on you. Thank you for the kind words and for your business!
15 years of payroll and this is the best company I have ever worked with - Alicia is incredible, personable and fun to work with but obviously the most important efficient, knowledgeable and goes completely out of her way to help you.
Response from the owner:Grounded NY, we are delighted to hear that Alicia's professionalism and expertise has helped keep you loyal to GTM for so many years. Thank you for the kind words and for your continued business!
Our rep Alicia is great to work with and GTM is efficient and reliable.
Response from the owner:Codi, we are glad to hear that Alicia is providing you with great service. Thank you very much for the kind words!
Adam Ross Cut Stone has been with GTM for a number of years and we have always been satisfied with the exceptional service they have provided during that time.
Response from the owner:June, thank you for letting us know that GTM's service has been so helpful for your business. We truly appreciate the kind words!
I've been using payroll companies for the last 37 years and GTM Payroll Services has been by far the best payroll company out there. They make life easier for your business and its employees.
Response from the owner:Richard, we are so happy to hear that GTM is standing out among the rest as the best choice for your business and employees! Thank you very much for the kind words.
Free Download: Your Complete Business Solution
Need Help?



